WEBX NETWORKING WEYMOUTH DORSET

Question 1

How long does delivery take?

Standard: 3-5 Days
Express: 24 Hours

Overseas Orders:

Standard: 1-2 Weeks
DHL Express: 3-7 Days

Please note that you might have to pay duties and taxes depending on your country of residence.

Answer

Local orders in Singapore:

Question 2

Can I check for a particular item in stock?

Answer

Sure! Please contact us via the chat function and register your email.

Question 3

How do I claim a warranty?

You must have bought the product from us.
It must still posses a valid warranty within the given time frame.
You must have kept the product's receipt or prove that you bought the product from us.

For all other warranty claims, please contact the company you bought your product from. (e.g. OtterBox, Casetify, LifeProof)

Answer

We will only accept warranty claims if the following conditions are met:

Question 4

Do you deal with bulk orders?

Answer

Yes we do! Please contact: sales@thedigitalgadgets.com for all bulk purchases. We will be happy to provide you with a sales quotation.

Question 5

How will COVID-19 affect my order?

Answer

Due to the COVID-19 pandemic, you might experience slight delays with your order. However, most of our orders have been delivered on time.

Question 6

Will I receive a warranty upon purchase?

Answer

Yes, all of our products come with at least a year of warranty. If your purchase suffers from unintentional degradation, you may request for an exchange provided you have kept your recieipt as proof of payment.

Question 7

Do you provide phone case customization services?

Answer

Unfortunately, we do not provide such services at the moment. However, we are looking into it in the future.

Question 8

How do I track an order?

Answer

An email will be sent to your email address after a few days. It should contain the tracking number to your order. In the unlikely event that you are unable to trace your order, please contact us via the chat function or email us at: sales@thedigitalgadgets.com